Frequently Asked Questions
Hydrated, Healthy Skin: Restore moisture and nourishment to your skin for a healthy, radiant complexion.
Luxurious Experience: Treat yourself to the indulgent feel of our silky-smooth formula and delightful fragrance.
Daily Essential: Make our body lotion a daily part of your skincare routine for long-lasting hydration and softness.
Our luxurious Nourishing Body Lotions are crafted to provide deep hydration and a silky-smooth finish. Enriched with nourishing ingredients, our body lotion is more than just a moisturizer—it's a daily treat for your skin.
Intensive Hydration:
Our body lotion is formulated with a rich blend of emollients and humectants that penetrate deep into the skin, providing long-lasting hydration. Say goodbye to dry, rough skin and hello to a velvety soft texture that lasts throughout the day.
Skin-Nourishing Ingredients:
Infused with natural extracts such as shea butter, coconut oil, and vitamin E, our body lotion replenishes essential nutrients to promote healthy, radiant skin. These ingredients work together to soothe, soften, and protect your skin from environmental stressors, leaving it looking and feeling its best.
Fast-Absorbing Formula:
Our lightweight, non-greasy formula absorbs quickly into the skin, delivering instant moisture without leaving a greasy residue behind. Experience the luxurious feel of smooth, hydrated skin without any stickiness or heaviness.
Soothing Fragrance:
Enjoy the subtle, soothing fragrance of our body lotion, crafted to uplift your senses and enhance your daily self-care routine. Delight in the calming aroma as you massage the lotion into your skin, leaving you feeling refreshed and rejuvenated with every application.
Usage Instructions:
Apply liberally to clean, dry skin, focusing on areas prone to dryness such as elbows, knees, and heels. Massage gently until fully absorbed. For best results, use daily as part of your skincare routine, especially after bathing or showering.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at staff@deabodycare.com. Please note that returns will need to be sent to the following address: PO BOX 601 Beaufort, NC 28516
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at staff@deabodycare.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at staff@deabodycare.com.